Choosing a Software Program For Your Spa

by - Tuesday, January 02, 2018


Do you run a spa and a salon? What kind of software do you use for the management of the salon or spa sales? It could be true that some salons and spas still do not use technology to manage their processes. Well, this could be the biggest undoing of your business. In this era of digital operations in business, your point of sale (POS) is a critical feature of your business and should never be overlooked when you are improving the digital management of your spas and salons. With the modern spa and salon point of sale software, you will get more than just a point of sale terminal. This software can act as your branding ambassador as well as a hub for your marketing needs.When you are choosing the most modern and the most appropriate spa software, here are 4 tips that can help you to get the best:

1. Should the software be a cloud solution?
You can decide to have your spa software hosted in the clouds so that it is available everywhere for you. The software is the same as that installed on your desktop. However, the difference is that this one can be accessed by you wherever you may be as long as you have an internet connection. Cloud solutions save money and are always up to date. They will also support multi-location businesses, meaning that your customers can be served from any of your salons or spas. Perhaps the ability to access the operations of your salon or spa from anywhere means that you can always monitor the sales and general operation of your salon and spa.

2. What goals does your spa and salon software help you achieve?
You need to identify the goals that you want to achieve with your spa software. Do you need it for the purposes of booking appointments and billing? There are a number of management roles that the software could help you to achieve. Probably you want to get your clients coming back often. You probably want to get better and more comprehensive reports of your business. Whatever your challenges, you need to ensure that you get software that will grow with your business and have better integration with modern features such as social media and mobile apps. It should also be easy to upgrade and use.

3. Evaluate the capabilities of the software
Once you have identified suitable software for your spa and salon business, you need to review what is needed for your business. Focus on the features that are important for your spa and salon. Does it meet your needs for appointments and management of your point of sale? Does it meet your marketing needs? Can it promote and support discounts? Does it integrate appropriately with social media platforms so as to reach your clients and bring in more? Probably you want software that can offer you real-time inventory management. All these should be factors that you need to consider before you settle for any spa and salon software.

4. Ease of Use of the software
Your salon and spa software should be easy for your staff to use and adapt to. This may seem obvious but unless the software can be easily used by new employees, it may not function as you want it to. What you should do at this stage is review a live demo of the software with your staff so that you can decide on its usability and how easy it will be for you to manage the software.

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