Run a Medical Business? Here's What to do if Your Equipment Breaks Down

Medical equipment doesn’t come cheap. As such, you need to ensure that you buy the best so that they last a long time. However, even when you buy the best, it doesn’t mean that they won’t breakdown. Medical equipment are machines, and like all other machines, they are prone to wear and tear, and other damages when used regularly. As such, the biggest challenge that anyone who owns such equipment faces is that of what to do if such equipment breaks down. To protect your business, and mitigate against income loss, here are a few things you can do when your equipment fails.

1. Contact a technician for repairs
When using new equipment, this is quite easy to do. That’s because, all you have to do is contact the seller, and they will repair it for you, free of charge. The challenge comes when your equipment’s warranty period is over. In such a case, you will have to look for a technician independently, and there are no guarantees that you will find a good one. However, you don’t have to stress about it. A company like The Laser Warehouse has a reputation of having great technicians that have all the necessary certifications. This company also offers free troubleshooting services. To access their services, just give them a call and request for handpiece repair services for medical practices. You will get quick and effective repair service for your medical equipment.

2. Purchase a brand new unit 
This option depends on the ease of availability, and the cost of the equipment. If the equipment is not expensive, and is easily accessible, you can opt to buy a new one. There would be no point in losing out on potential revenues, when the machine in question is easily replaceable. At the end of the day, what matters is the income. The decision to replace should also be guided by the equipment’s shelf-life. If it’s already depreciated and is approaching the end of its useful life, getting a new one makes the most sense. Not only will you get a more advanced version of it, but you will also benefit from the free warranty maintenance that comes with new medical equipment. 

3. Do an online diagnostics test
Some medical equipment, especially the highly specialised devices, come with the option for an online diagnostics test. This allows you to find out what the problem is, and then contact the manufacturer. If it’s a software issue, they can rectify it remotely for you. On the other hand, if it’s a hardware issue, they can send a technician to do the repairs for you. This can come at a cost, or for free, depending on the warranty period.

4. Contact your insurance company
This is one of the most important things to do, especially if your equipment is out of warranty. Let your equipment insurer know that there is an issue. This gives them ample time to respond to whatever cost implications that may follow, including replacing the equipment. There would be no point in incurring the cost, if you have insurance on your equipment.

No comments